It's easy to do. The washer leaves the clothes a tangled … I never would have purchased a product that is unserviceable. If Bosch Nexxt 500 Plus series washer shows an unknown code, there is the table of faults below. And I think when you wrote front loader, you meant top loader, because it’s these front loaders that are causing all the problems… If you tip the dispenser forward slightly, the water drains out. Also, on the European versions, you can select to spin only, say for a hand-washed article, but the American models don't have that feature. So, now it's legal, Better Business Bureau, etc. With over 2,000,000 parts and thousands of Washer DIY videos and tutorials, we’ll help you order and install the Bosch parts you need and save. I too thought I was purchasing a "top of the line" washing machine. Talked to the tech who came out. So the Benchmark gives you a very decent-- if not awesome-- power burner even with propane, while the 800 series gives you just one relatively anemic 13.5 burner as your most powerful option. I think I'll wait for the higher capacity Miele unit to hit next year. There should not be rust spots on the washer drum, that is a defect and might eventually lead to snagged clothing. Bosch WFMC washer troubleshooting. Provide an adequate supply of fresh air. Thankfully, Lowe's refunded all of my money because I purchased the extended warranty and no one in my area was approved by Bosch to repair it. Then looking at the controls, it is tough to tell if the unit is going to wash the dishes or not. (of course you don't want to overtighten and strip out the plastic). My biggest complaint is after the l-o-n-g wash cycle, I often find my clothes sopping wet. They told me that I should have read the manual before purchasing the product. BTW: the quoted cost for repair is over 1/2 the price of a new unit. If you flip the drawers over (place a towel down so you don't scratch the metal front) you can see the metal rails on each side and three TORX screws that hold the rails to the drawers. Now it wants to walk across the floor and its trying to crush its own plug. The Regular and the Reduced Spinning cycles are also excessive, and are responsible for a great deal of the cycle lenght, so I would recommend to always select the Gentle Spin, which is equivalent to the regular spin in most other machines. But his first response, as is the store's claim now, is that "it's not rust." In fact, an Energy Star certified dishwasher can save almost 5,000 gallons of water per year. I've had my nexxt series 500 washer/dryer about 3 years and have had to have it fixed twice, and it needs it again. I purchased the machine about 3 years ago along with an extended warranty, but thought that I'd never have to use it because it was a high-end quality machine. AFTER YOU READ YOUR CARE AND USE THEN YOU ARE GOING TO SEE THAT YOUR DUMB!!!!!! I end up taking them out and hanging them over something to finish drying. Yes a longer wash cycle but does all the laundry it need and with less dryer time and uses less water. Bosch Nexxt 500 Washer by: Anonymous I have the same problems with the Bosch Nexxt 500 washer . I have had washer machines that have lasted 14 yrs, a Bosch is suppose to be the BEST!! One of the service reps came out to our place and said that these Bosch machines are the best as they don't break down as much as the other models. My friends who had soft water conditioners did not have a problem. It is totally tempermental. Now it won't go through a full cycle. I again replaced it and last weekend it ripped again but all the way around this time. It is caused by using the wrong laundry detergent which is not designed for high-efficiency washers. The Bosch washer and dryers, small combo size, have been installed in new condo building in the most luxurious buildings in New York. May 1st, 2013. ConsDon't count on Bosch to help if you have a problem. The lights come on, there is no error message, and it makes two "clicks," but it doesn't spin. About a year ago a hose for the cold water was leaking & of course the repairman had to order the part & waited about 2 weeks. have had it for 7 1/2 years and this E04 code is the first issue other than changing the door gasket. Bought the Bosch Nexxt 500 series washer and dryer upon recommendation from the dealer and based on the eco-friendly and energy efficient ratings. I went back to Sears after the first week begging them to take it back and offering to pay more for another washer - anything, just to get rid of this machine. 2) The detergent dispenser door flap is bowed in. Now, the fine machine has started to leak. I too am very dissapointed with this appliance and would not recommend it to anyone. This is ridiculous. Thank you Chris if you had anything to do with this - I 'm sure it helped. Buyer beware. Get performance ratings and pricing on the Bosch 500 Series WAT28401UC washing machine. I would not buy this machine again--sorry i did not get the LG. Both figures are available for each dishwasher on the WELS rating site. Simply click here to return to. Now the dryer door won't stay shut. Best way to insulate around dryer vet pipe? ... Bosch Nexxt 500 Series Front Loading Washer… Factory Trained Appliance Technician With 20 years of In-Home Appliance Repair Experience. I am hearing very bad evaluation of both, especially of the dryer. I think they are too unbalanced and the washer senses this. Just decides to fill and drain, maybe turn a couple of minutes on the XXXSanitary cycle. Recent Bosch Washing Machine questions, problems & answers. This is the worst washer you can purchase. Once in a while I add Borax to a load to improve the effectiveness of the detergent. I'm afraid it may short out the plug and catch the house on fire. View online or download Bosch Nexxt 500 Plus Series Operating & Installation Instructions Manual, Operating, Care And Installation Instructions Manual, Operation & Care Instructions Manual So, I am going to forgo calling the repairman after reading all of the negative reviews & purchase a machine that will definitely not be a Bosch. After two service trips, the machine was diagnosed with a bad bearing. My first front load washer. The washer has actually leaked water. Purchasing from a reputable dealer is every bit as important as obtaining service and parts. i would never buy a top loader again. The problem mentioned above is NOT common. At what point are we running the machines for their satisfaction as opposed to doing what they were invented for.......washing clothes. They are still pretty we when wash finishes. I upgraded the see-through door dryer. My fabric softner doesn't dispense, there is mold on the door seal, it gives error messages regularly (either E02 or E04), and I have to restart the whole load again because you can't start from where the error message started. Be respectful, keep it civil and stay on topic. We bought an expensive Nexxt Series 500 washer and dryer pair thinking that we were getting a high quality product and at the same time helping the enviroment. the problem must be with the firmware in the controller. For an entire year I thought I smelled and it was the damn machine. Hell, I can't be doing ALL their work for them. I was told, "It doesn't sound like that big of a deal." I will be talking to Bosch this week to see if they are going to change the door gasket under warranty, wish me luck. Don't forget to mention that this is also being discussed on the most active appliance web forum on the net, and the thread will show up on any web search of "Bosch 500".If the drum surface is now pitted due to dealer abuse, you should not keep the machine; some time down the road - no doubt after your warranty expires - you will have problems. We have owned several Bosch W&Ds in Europe and were sold on the brand, but this washer bought in the U.S. is not to the same standard. Now as for the washer tub, the repairman is calling Bosch. Free expert DIY tips, support, troubleshooting help & repair advice for all Bosch Washing Machine products. Get performance ratings and pricing on the Bosch 500 Series WAT28401UC washing machine. I entered diagnostic mode and under P:15 (which should be the command to … my good polo shirts have blue stains on them from the tide detergent. I've had the Bosch Nexxt 500 washer since Nov 07 (it's April 10 as I write this) and have had no problems. 3) The dryer: Bosch should look into a re-design for the hard, sharp plastic pin that points out of , the door (this one has a window). Guess I'll start reading manuals before I make a purchase - who really does that?? Lowe's delivered them outside the boxes with the pedestals already attached. But I don't really see that as a problem. Bosch got the only money they will ever get from me. Very pleased with the Bosch 500 Series washer/dryer. Sounds like your local dealer is a you know. That is why I want to track his issues down and see what happened here. THATS WHY ITS SENT OUT!!! I've read several reviews of owners who have been having problems with mold and smelly clothes. 4.6 out of 5 stars 106. I wouldn't buy another Bosch. (We live within 2 miles of 2 grocery stores, so that isn't a problem.) The room/cabinet is not adequately ventilated. Initially I had some problems which after consulting with your service department moved the appliances and reinforced the floor from below, at considerable expense, but the problems continued and still do. Oh, I know! The repair guy says that he isn't to sure what it would be but it is definetly not normal. The Lowe's guys did not level the washer, only adjusted the feet to make sure it didn't "rock". These numbers are possible because, as I mentioned, dishwashers recycle the water they use throughout the washing cycle. Send them back and do not buy from this seller again. it is very quite, effecient and problem free. garoj, the knocking is likely just a slight off-level problem. Thanks for the post. We had the repairman here within weeks of getting it and the door still doesn't lock unless you push it half a dozen times. With such an efficient spin cycle, the clothes are usually ready to come out of the dryer before I finish my shower. Consumers are being ripped off, it's too bad Bosch isn't taken for a class action suit for the poor design of this washer! I do not want this washer on the market. Contacting your Consumer Protection Agency can be of help when dealing with Bosch. This last breakdown was due to the entire drum of water leaking out of the bottom of the machine onto our basement floor. If your exhaust air duct measures more than 7 feet in length, the Nexxt 500 may struggle to adequately dry your clothes, or it may malfunction mid-sequence. Errors E02 every other load. I bought this set after careful research into energy savings and consumer reports. Has worked without issue; nice to have settings flexibility. the best washer ever, have it for three years and not a single issue, our whites are white and yellows are yeloww... who cares about hour extra time, if you spend less hydro and you get clean stuff. Test any electrical switches with an Ohm meter for continuity. As far as your other items, you can't open the door shortly after it runs it's cycle. Last night, I figured out the drainage hose was clogged from the sludge that develops from soap/softener. The tub won’t spin. I've had NO problems with smell, which I was afraid of, but the door is wide open at all times (except when in use, dah!) This is one for the landfill. I will post further. HATE it. I don't have any of the door problems, spin problems or any problems, come to think of it. As for some clothes not spinning, I had this problem after about a week. If you are doing this, try letting the dishes dry for a couple of hours in the dishwasher before you open it. Make note if the indicator "rinse" light is on and the display is flashing "E:04" on the Bosch washing machine. Since I do not use dryer sheets and had only done 12 loads at that point they could not come up with a better answer. He basically has replaced about everything he could and the problems still continue. Nexxt. I should mention that the repair guy called Bosch tech who told him to order & install the new feet that that should solve the problem. I also do not like the fact that the top counter space is not user friendly, the front sticks out so far that if you use the top for folding your back will be sore from leaning. But I'm not to sure if it was caused by a uneducated repair guy or what. The washer has mildew around the seal although I leave the door open and dry after using. BOSCH customer support, should be renamed customer no support. Everytime I wash my husband's black corderoy pants they don't spin - at ALL. Hope I've helped some of you out with dealinig with your machine. That's ok because I like doing this type of thing myself to make sure it's done right. So, I call another repair shop, this guy knows what he's doing finally, he discovers that one of the struts is worn out, bad and needs replaced. it wouldn't spin and i had to take out the towels and ring them out and re-spin. PLEASE GIVE ME A NEW WASHER! If the problem persists, replace the control module. Some vibrations remain, but the serviceman said that it wasn't getting any better. Well, I'd like to write more, but I am off to the local laundromat! Will never buy anything by Bosch manufactured by Bosch again. Plus, it's an older model that develops a smell in it within 24 hrs of running it. They have changed everything that can be changed on the machine, including all electronics,the power cords, and even the FCC-mandated anti-interference device, but the unit keeps acting up. I left the opening open and installed the back cover with about 6 torx screws just in case I had a leak problem… Axle, Roller, ... Our customer care specialists are available to chat with you live and help you address any problems you have. If the washer still won't spin, unplug the washer and reconnect any loose wires on the control module and the motor control module. I don't use the drawers and am going to remove the pedestals to decrease vibrations. I have had the unexplained errors mentioned, poor spinning, looooong cycle times, useless functions I've never used, minor hardly noticeable energy savings in my house. Granted I can accept some responsibility for washing the rug by itself, but the fact that I've waited 2 weeks for the only Bosch repairman in the entire state of GA is just ridiculous. There is no way to dry sheets or blanets correctly. We would like to invite you to take part in a short one minute survey. Web searched after new reports on front loaders and mold. ... Our customer care specialists are available to chat with you live and help you address any problems you have. Now I run around the house trying to figure out what I can throw in the machine to get "small" and "large" items in each load. Sorry!! The pedestals suck but the machines are great. Then when you close the door, the dishwasher sometimes goes into drain mode which sounds very similar to wash mode. The switches should have continuity according to their design. I will definately never by Bosch again. If I had known how bad it was then, I would not have exchanged it for another one. I'm truly sorry for your poor experience. The clothes are soaking wet after the spin cycle and neither the dryer light nor the one on the washer go off automatically. Purchased sept. 2009. ... We specialize in troubleshooting Bosch front-load washing machine problems. the intake for bleach and softner continue to hold fluid after cycle is complete. I've been trying to figure out what I'm doing wrong with my Bosch Nexxt 300 machine since we bought top of the line - clothes are wet after spin cycle and no option just to re"spin" - now I see I'm not alone in this. Mildew stench, doesn't clean, long cycles. I have contacted the cust. The machine also won’t spin if the lid switch is faulty, the drive belt is broken, or the door won’t close. The flap of the detergent/fabric softener/bleach dispenser broke off on my Bosch NEXXT 500 plus Series washer model WFMC5301C/13. Also seemed to me it was having more troubles than usual balancing before spinning. I'm sure I could become an appliance technician after the number of repairs I have done myself on these appliances since the warranty expired. It didn't matter what or how much detergent I used. (From the earlier sales/repair guy that came while I was at work, I found a bottle of stain remover that they tried to use). I work on all brands and all types of washer machines. the machine in question is a bosch nexxt 500 series. Discuss: Bosch Nexxt 500 Plus WFMC5440UC washing machine - freestanding - white Sign in to comment. Also, it has spinning issues & lots of times the load is done & soaking wet. Now the big problem is that the rubber gasket sticks of MOLD I have bleached it and that only works for a few days then it's back. Expensive Machine, high expectations, after 1 and 1/2 years the macine won't agitate or spin, had previosly experienced the same problems as others of the machine not fully spinning out water on some loads leaving the clothes soaking wet requiring the load to be completely redone.

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