If I used a RUNN would it report the belt speed which is apparently faster than my actual pace? My first Runn unit was always stuck at -0.1% on watch and Gymtracker. We are sorry to hear that you are experiencing some issues with your treadmill. Here’s their support page: https://www.lifespanfitness.com/support, I lubricated the motor and now it runs slowly for 2 seconds and then stops. We would be interested in seeing if it also helped your situation. Thanks!! Worked great twice, now the belt slips bit only when I'm not holding on. I have a Rebook V 1000. I am now on my second unit to be honest. 2) Bluetooth FTMS (for fitness equipment control). One other suggestion, it can be tough to decipher which LED’s are lit up…they seem to bleed over a bit. I have been using the Runn unit with Zwift and my Garmin FR735XT watch since February 13. What make and model do you have? Would this be the motor or something else? Take a look at link to strava.com – most of this is on the flat running track, but I played around with the incline on my treadmill which corresponds to the climb profile showing in Strava. Thanks. I turned on my treadmill so I could show you the speed bits, so you see it showing 6MPH there (if you have Zwift set for non-Americana, it’ll show metric). 1/2 to 2/3rds of my runs are done on my treadmill. Whereas with this, as long as you’ve got your stickers (or white-out) in the right spot, there’s very little chance of measurement inaccuracy. When problems occur with the console display, the solution is usually something minor. for those that are too cheap to get the built-in OEM extra systems. Hi Yusra, thank you for contacting us. We hope we can help guide you to a solution. Have you tried contacting Gold's Gym directly to get support? Magnus, I believe we have had the exact experience thus far. Hi Susan, we are sorry to hear that your machine is now experiencing issues. In addition, it supports the broadcasts itself as a standard running footpod, it’ll show up on both ANT+ & Bluetooth Smart, allowing you to pair it to virtually any Garmin/Suunto/Polar/COROS etc running or multisport watch. I would call the company directly to inquire about a replacement screen and how much it would be to just replace that part if that is the main issue. We’ll talk more about these later. I thought the same thing at first- how do they know how far apart the dots are, then realized they are just tracking the time each dot goes between their two sensors. I have now adjusted my interval sessions in that I slow down the treadmill to 5km/hr in between intervals to catch my breath and then its back to 15.25km/hr for the intervals. Yeah, I never did a super data driven standalone thing of the Garmin Running Footpod (and these days, it’s barely findable). – I have mine plugged to the wall. Removed the cardboard and stuck a thick shim on the side of the treadmill (fit perfect) and used command strips to affix the cradle. where to put cls files latex, Simply put, a batch file is a plaintext file with a name ending in .BAT. I *think* what you’re saying about incline doesn’t match my experience. Now after perfect use a few days ago, the motor seems to be running without any movement in the belt. I always knew I would have to calibrate it because I’ve installed on an eliptical – so the stickers are on a wheel and it’s mounted vertically. It does show incline data on Strava. If you are unsure of how to lubricate this yourself we recommend contacting horizon directly. The board still lights up but the treadmill will not start. If not, the belt is likely too tight. Looking forward to make my teenaged treadmill a lot smarter. Hi Paddy, it sounds like your treadmill has a software issue. The Runn also supports ANT+ FE-C profile to transmit speed, distance, cadence and incline data. ::thumbs up:: That’s great, Tim. We apologize for the experience you had with the Runn and that it didn’t work out for you. That’s also my issue with the Treadtracker. Unless a sticker flies off, the Runn is a fairly simplistic device in terms of how it works. I also have Nordic Track. It might be that the belt is too tight causing too much tension for the motor to allow it to turn or it could be something wrong with the wiring. Have you reviewed the manual to see if there are any reset options? Notify me of followup comments via e-mail. There’s also a short manual with the handful of steps you’ll need to know. Have you tried contacting Reebok's customer support? The Runn currently broadcasts three core values: A) Your current pace Alas. You can e-mail us at [email protected]. Thanks. My treadmill stop in 11% incline, Good morning form Bahrain Cant find this information anywhere? I was not seeing any dropouts when I ran faster but yesterday I ran 8K at 14km/hr and I could many dropouts on the Zwift screen but not on the output data. Agree. i put the treadmill aside to make some space for my friends. Treadmill: time error, only 10 sec runing. Nice! This link http://support.nordictrack.com/parts-manuals/ also leads you to a page where you can type in your model number and pull up the manual for the machine. How can I fix that?? Bummer. Out treadmill has LOGO’s down the side of the belt where the stickers go which gives false readings. I’m thinking of the stickers (or White-out, great idea) as being like the magnet on a spoke for a bike speed sensor, and if you had two, the computer might think the wheel had done two revolutions, not one, and mark you as going twice as fast as you are. Using a footpod or a wrist-based accelerometer will introduce some variance. Isolated noise to motor by disconnecting belt. Hi Susan, sorry to hear you're having troubles with your treadmill. It still comes on and displays, but I can't seem to resolve the LS1 error. Zwift passes that data to Strava, but that’s not from Runn. Great article, I bought this unit last week after reading your article on zwift. When I start it trip off electric Line, Hi In my case, I went towards the very back. Hello, Hi, bracket dimensions are: 92 mm x 38 mm (3.6″ x 1.5″). There is also no way to calibrate incline in Zwift so no way to check. As noted I had previously beta tested a prototype of the Runn over the course of the fall. What are the dimensions of the bracket? How does it know you have 1 or 6 stickers? Hi Magnolia, it could be either of those things, misaligned wiring, or the safety key not being in place. The belt is not moving. to ensure I still get all the metrics on my fenix. It basically just needs a white-ish surface to reflect the light off of: Finally, go ahead and plug the device in. I’ve gone through all of your steps in addition to replacing my original unit. The treadmill isn't a very high-end model (Pro Form CrossWalk Advance 525) and may be fairly old. Physical stability is ideal for accuracy and stability of your pace. We advise looking at the manual of the machine and if you do not have it perhaps getting a technician to come in a fix the belt. Bushes look ok. Hello, I have a Bowflex BXT216 which is a few months old. Please, can you let me know if this device would work with Holofit? This is less than ideal as the whole point for me was to create a smooth transition for brick workouts and practicing tri transitions. I just want to know accurately how far and how fast I’m running on my treadmill, very much preferably sent to my garmin. b) maybe the accelerometer used for cadence may not take to being mounted upside down; Which make and model do you have? Finally, if in a multi-user situation, then the Runn really excels, because it’s there for everyone. I’ve been on a ton of treadmills including nordictrack and don’t recall this sound. Have you tried contacting Merax support? It even transmits the treadmill’s incline too, though no apps yet take advantage of that today. The belt not moving could be due to a few different factors, such as loose console wiring, the belt being off-center, or the belt being too tight. Has this been addressed? At least my wife’s AirPods connect easily now. . Will post back shortly when fixed. Even more, if you use Backcountry.com or Competitive Cyclist with coupon code DCRAINMAKER, first time users save 15% on applicable products! We hope we can help you alleviate this issue. It is all wrong. When I disconnect the drive motor from the control board and select "go", it does not trip the electricity. What could be wrong with it. This giant retailer offers an impressive variety of in-store coupons and promo codes for everything from grocery to appliances to furniture. That would come off easier but stay on well. I have a pro form X L 550s, it started slowing slow and now it won’t run. And then I recently bought a final version at full retail price ($99) for myself and the DCR Cave. Hi Tamer, have you tried resetting the machine? I am starting to think I got a lemon. I’ll add some more accuracy comparison charts here over time, but honestly that’s kinda like comparing the weather on your phone saying it should be raining, versus just looking out the window and seeing it’s not yet raining. Help. Hi Lisa, there should be a manual with error codes with your machine. I have checked the magnet setting and it was fine. I did the reset but didnt help. On mine I guess that I could put the stickers on the rotating wheel but I’d have to mount the Runn vertically (rotated 90deg from the normal treadmill position). Have you tried contacting the manufacturer of the model you are using? Hi Margaret, it is different for every treadmill model. The sensors are on the device, so it is tracking the time for the sticker to hit the first and second sensor- they know exactly how far apart the sensors are on the hardware. Correct, the Peloton digital apps (meaning, not physically connected to a bike/tread) don’t take any sensor inputs except heart rate (ANT+/BLE, and maybe 5kHz too, gotta check). Here's the website that you can check for the manual and for support help: https://myfitnesshelp.com/s/?language=en_US, I have a treadmill with a "fold" on the belt, can that be fixed? Could you e-mail us so that we can take a look into your incline issues? Short of removing the foot pod from my shoes, is there a way I can tell my Fenix 6 to prefer the Runn data source when it is available? So I doubt Garmin will add those profiles back just for this treadmill unit. Should we be worried of cheating? It’s the gym AGM next week, so I’ll be raising the purchases of a few as a request. Just getting the speed/distance into my Garmin directly is much better. Wondered if anyone had advice that could help. Hi i have the same problem...did u fix urs? Cuomo complains about lack of vaccine supply from federal government and fears they could run out of … I've bought a second hand treadmill I picked up the Runn after reading this and I love it! For pace, speed, distance, the unit has been consistant and reliable. Please let us know how we can help you alleviate this problem. And once you setup the connection once, it’ll remain connected forever for any workouts even ones on the app sans-bike. On touch screen " module comm error" Or -10 and +15% If I introduce my piece of wood per fellrnr.com training recommendations. My proform tread mills run without load but stops at load. It’s one of the arguments that Stryd, for example, has made on why a footpod might be a better fit for some people indoors. Yes, it will work on a Woodway or similar slatted treadmill. why would it suddenly stop running. If you have 6 how does it know there are 6 and that the belt just isn’t moving at a very high rate of speed? Yes, we have been off the treadmill while doing everything. Next, you’ll see the Runn sensor listed automatically as a ‘Run Speed’ sensor. Hi Tommy – Thank you for also reaching out to our support e-mail, we look forward to working with you on this! Now, as for the second part – connections to 3rd party services. Hi Brian, have you tried talking to customer service about the issues with this machine? It is possible that the incline motor just needs to be adjusted. My trusty old Garmin foot pod is far more accurate and reliable. However – in my testing this function wasn’t showing up. Check your user manual to see if there are any troubleshooting techniques that you could try. What kind of white-out do you recommend that is adhesive to the belt? The reviews generally take a lot of hours to put together, so it’s a fair bit of work (and labor of love). Sounds like your controller. I am having problems, the speed keeps slowing down and speeding back up and it also has a electrical smell and a squealing noise. We hope that you are able to get it fixed soon! It does not actually transmit elevation directly, it only goes to their Connect IQ app and does not get incorporated into the data and does not appear in Connect, Strava or anywhere else and is ridiculously inaccurate. Tried to start it. I have a Nordic Trak treadmill. Here's their support page: Support.NordicTrack.com and their number: 1-800-862-3348, i am using Gintell cybertrek. We are sorry to hear that you are experiencing issues with your treadmill. Common causes of a burning smell from a treadmill include friction between the deck and back or a short in the wiring, electronics, or motor. Do the instructions say “place stickers 1m apart” or you input the distance between stickers? The speed control option is not working. I guess I misunderstood the incline piece… Just got my RUNN but dont see my activity recorded any of the incline changes. And as always, feel free to post comments or questions in the comments section below, I’ll be happy to try and answer them as quickly as possible. Belts range from $100 - over $500 depending on the model. Like most workout machines, a treadmill may occasionally run into problems, especially if you use it frequently. Hard to make the tread gi. I pulled the brushes out and they have little ridges in them but don't look too bad. The sound increases when the speed increases and the sound decreases when speed decreases. Thanks for the reply, so you just record the excersize both on your watch and zwift at the same time? To check if the belt is too tight, lift it in the center. I have a Nordictrack C990 treadmill and the belt stops moving once it gets to 4 mph. As for calibration, my Runn was originally showing an incline when I was stood on the treadmill (but none if I got off it), which I think is because it’s on thick foam mat so it probably drops at the back when I’m on it. I didn’t personally see much of a difference in responsiveness, but if you’re mostly at slower speed, it’ll make more of a difference. Please let us know if you have further questions and we'd be happy to help. Did I just miss that part? We’ve tried it and found a problem though. Which was disappointing, but only cycling trainers ever really supported it anyway. Very frustrating having to hold on in case it stops again. If the treadmill drops at the back when you’re on it… doesn’t that mean that it does have an incline? link to strava.com For me, incline precision is not critical and I work more based on effort than exact incline %. Guess I should have acted sooner. That means that in some cases the stickers would last about 4 rotations before flying off. Issue with Gold's Gym treadmill. After a month of using RUNN on zwift and 230km later, I can say that it is a great product, but still some issues to resolve. This was the case on both my F945 and F6. Check your manual for troubleshooting tips to ensure that you adjust the belt correctly. Also noticed my 2011 Sole F80 on the Runn ios app maxed at almost 13% incline where the treadmill states 15%. your ground contact time) is only a very small fraction of each stride and therefore the rest of the time the belt is actually moving faster than you, but I can live with that. While that’s great for traction, it’s horrible for stickers. I would like to support DCR and enjoy ad-free DC Rainmaker ($20 per year). That gets you an ad-free DCR, access to the DCR Quarantine Corner video series packed with behind the scenes tidbits...and it also makes you awesome. Although calibrated (showing 0 with Gymtrakr app and -0.20 when I stand on the treadmill) what Zwift publishes on Strava is completely wrong. Remember, it’s not measuring the time between the stickers, but rather the time it takes a single sticker to pass from the 1st optical sensor to the 2nd optical sensor. Hi William, you will want to contact the support team of your treadmill brand to get a fix specific to your treadmill. Step 2 – Press and hold the white button the back of the Runn for 6 seconds. If it doesn’t have a full CSAFE port, then the Runn would be our recommendation. Hi Maggie, yes it is likely this is the motor. You can check your user manual to see if there are quick troubleshooting tips that you can follow, or contact the treadmill manufacturer's support team. Once I get back from the Tour Down Under after the weekend. Do you know if NPE will sell spare cradles ? Treadmill repairs associated with treadmills with a magnetic pickup on the flywheel will include a thorough examination. I just tried this but doesnt seem to work… I added the field and it displayed 320+% incline… I saw there was a settings tab but there’s no direction on what ‘Device Number’ should be entered… I assumed ant+ ID but once I added the ID the field updated to 0.00%. It’s gonna show the correct belt speed. Those work too. I suspect this step will be easy. Have you tried restarting the machine? There’s no need for calibration for most people. Where did you use the promo code? Have you tried contacting the manufacturer directly? Thanks for all suggestions though. This is not new, it has been present all along, but a friend pointed out that he thought it was too loud. I am seeing that there is a over voltage problem.how could i repair it? My model is a Tempo Fitness T903, Hi David, have you tried troubleshooting the treadmill? For example, at relatively steady and long-run type paces, my treadmill is pretty much spot on with no issues. BUT: Pro runner 300z. The Runn officially supports the Stride Based Speed and Distance Monitor ANT+ profile which allows the Runn to connect to the Garmin Watches (like the F945) as a Footpod sensor to transmit speed, distance and cadence data. I wonder if this would be a good solution for Apple Watch users. Thanks John. I am using Garmin 945 beta software- the one with the virtual run feature but I’m not running on Zwift so I can’t actually use that setting. If you still have your manual it will likely offer an option to troubleshoot the machine. Hi Kylie, have you tried adjusting the belt? 'Forza Horizon 4' is coming to Steam on March 9. Ray, NPE owes you a cut, just bought one. Correct me if I’m wrong, but won’t this procedure calibrate the Runn to the treadmill’s 5mph? The cheapest place I’ve found to buy is from zwift as it was 20 £/€/$ cheaper than anywhere else rather than direct from NPE or other website. Runn serves exactly one purpose: It turns your dumb treadmill into something a bit more bright. Seems pretty straight forward, as in it should just work, but doesn’t seem to be the case for me. We would like to work with you to make returning it as easy as possible. Dropped out early in run (when I slowed to a walk during warmup) and then twoard the end during a steady hard effort. We tested it on the Woodway 4Front and the TechnoGym Skillmill and it worked great. I was wondering if my cord and wiring on my treadmill can be rewired because my dog chewed them up. The speed is showing almost double the speed of the treadmill read out which I know is completely inaccurate. When I switch on power the display lights up as it should do, but when I press "go" ( ie start the motor), the electricity gets tripped. I have the same problem, what was the cause of the problem and how did you fix yours? Observe the treadmill for several minutes to see if there is any hitching in the belt. I assume the speed measurement is based on how long it takes the sticker to move between the two optical sensors? After a few minutes of jogging the treadmill belt stops so I step off and then it starts up again. Unfortunately, we do not have a fix for your specific problem. My treadmill will not turn on . Had to take apart Sole F63 treadmill to fit into room, now my display will turn on but the buttons are not working. Treadmills that people are highly unlikely to replace.

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